scott, are you trying to load them directly from your phone? my wife is the techy guru and showed me how to do it from my email. I email myself the pics from the phone, I have an iphone 5. then in my email, I right click the pic and press save as. I then save the pic to my desk top. once the pic is on the desk top, I right click it and press edit. that prints up paint and along the top it will say resize. click on resize. I then click the dot for pixel and change the pixels to 800x600. then press save. when you want to post them, browse your desk top and double click the pic on your desk top.