We stand behind our Cutco products with a FOREVER satisfaction guarantee. We want every Cutco customer to be a satisfied customer FOREVER. The guarantee has several important elements.
Forever Performance Guarantee
If at any time you are not completely satisfied with the performance of your Cutco product, we will correct the problem or replace the product.
Simply send the product with an explanatory note to the address listed below or submit a request online.
Forever Sharpness Guarantee
Cutco knives will remain sharp for many years, but after extended use they may need sharpening.
For sharpening of Double-D? or straight-edge knives, send them, along with a return shipping and handling fee of: $9 (for 1 to 10 items) or $11 (for 11 to 25 items) or $13 (for 26 to 40 items) to the address listed below or submit a request online. There is a 40 item limit per service order.
Forever Replacement Service Agreement
for Misuse or Abuse
Should you damage your Cutco through misuse or abuse, we will replace the item for half of its current retail price plus applicable sales tax.
Send the product with an explanatory note to the address listed below or submit a request online.
15-Day Unconditional Money Back Guarantee
If at any time within 15 days after receipt of your Cutco product you are not satisfied with your purchase for any reason, you may get a full refund of your purchase price by contacting Cutco Customer Service.
Due to the personalization, engraved products cannot be returned under the Unconditional Money Back Guarantee. All other aspects of The Forever Guarantee do apply.
thanks guys i will send it in right after deer season. im kinda attached to that blade as its the one i dressed my elk, mulie, and merriams turkey out with. but is what it is. still fairly sharp after all that
I talked to a Cutco Dealer at Costco the other day, expressing my displeasure when they replaced my Broken Cutco hunting knife with a Serrated blade. He told me to send it in and write a letter and they would send me a replacement with the straight edge. I think their Warranty is top notch.